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Returns & Exchanges
At Panama Jack, we want you to be completely satisfied with your purchase. If your gear isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
3
Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.
4
Receive Your Refund
After our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing